Help & Support

CarryMitra connects senders who need parcels delivered with travellers going in the same direction. Senders post a parcel, travellers accept it, and the parcel gets delivered at a fraction of courier prices.

Once a traveller accepts your parcel, you can track it live from the "My Parcels" section. Tap on any parcel and then click "Live Tracking" to see real-time updates.

Earnings are credited to your CarryMitra wallet immediately after successful delivery confirmation. You can withdraw to your bank account or UPI at any time.

Illegal substances, weapons, flammable materials, and any items restricted by law are strictly prohibited. Violations may result in account suspension and legal action.

CarryMitra has a dispute resolution process. Report the issue within 24 hours of the expected delivery time through the app. Our team will investigate and help resolve it.

KYC (Know Your Customer) verification requires you to upload a government-issued ID. Once verified, you can post parcels and earn as a traveller. It usually takes 1-2 business days.